Legal Consultation and Appointment Policy
This page explains the general procedures followed by Dr. Sarhan & Dr. Said Al-Risi Law Firm & Legal Consultancy when an appointment is requested or contact is made about a legal matter.
It covers how to start contact, the information that may be needed at the initial stage, conflict-of-interest checks, acceptance of the engagement, and defining the scope of work and fees.
Sending a message, requesting an appointment or providing preliminary information does not constitute automatic acceptance of a case or legal transaction.
Before Requesting an Appointment: What Do You Need to Know?
You can contact the firm when there is a legal matter requiring study or work within the areas of service it provides.At first contact, there is no need to send all the details of the case or all related documents.It is usually enough to provide the preliminary information that helps identify the nature of the request and the appropriate administrative step for handling it.At the first stage we may need:
- Nature of the matter — a brief description of the issue or transaction the request concerns.
- Related parties — names of the main persons, companies or bodies connected with the matter when needed for professional checks.
- Important dates — such as a hearing date, a statutory deadline or a date linked to a pending procedure, if any.
- Contact method — contact details that can be used regarding the appointment.
How Does the Appointment Request Process Work?
1. Initial contact
The process starts by contacting the firm through its official channels to request an appointment or ask about attending the office.At this stage it is preferable to provide a brief description of the matter without sending information or documents beyond what is needed to understand the nature of the request.2. Understanding the nature of the matter
The preliminary information is reviewed to the extent needed to identify the type of matter and the appropriate team or department within the firm to handle it.Additional information may be requested before the next step is decided.3. Checking the parties to the matter
The names of the parties connected with the matter may be checked before going into further details, to verify there is no conflict of interest or professional impediment to accepting the engagement.4. Setting the appointment
Once the information needed for initial contact is complete, the appointment can be set according to the nature of the request and the available times.Setting an appointment does not in itself mean the firm has accepted the engagement.
5. Accepting the engagement
If there is no professional or legal impediment and it is agreed that the firm will take on the work, the procedures for accepting the engagement and defining its scope are completed.6. Defining the scope of work and fees
Before starting the legal work under the engagement, the scope of work, rights, obligations and fees are defined according to the related agreement.When Does the Professional Relationship with the Firm Begin?
It is important to distinguish between initial contact and acceptance of the engagement.Contacting the firm, sending a message, setting an appointment or handing over preliminary information does not on its own mean the firm has become the representative of the person contacting it in the case or transaction.It should therefore not be assumed that the firm will take court action, preserve a procedural deadline or start legal work merely because a message or document has been sent to it.
Conflict-of-Interest Check
Identifying the parties connected with the matter may be among the first steps taken before accepting the engagement.This helps verify whether there is a conflict of interest or any professional or legal impediment preventing the firm from taking on the matter.The firm may therefore request the names of the parties before receiving further details or documents relating to the matter.If an engagement cannot be accepted because of a conflict of interest or professional impediment, this does not represent an assessment of the merits of the case or the legal position of any party.
What Documents Are Needed Before the Consultation?
There is no single list of documents that applies to all legal matters.The documents needed vary by type of case or transaction and the stage of the proceedings.It is therefore usually not necessary to send the complete case file at first contact.After understanding the nature of the request, the firm can identify the documents it needs to review, which may include, depending on the case, contracts, correspondence, judgments, decisions or other documents related to the matter.Scope of the Consultation and Legal Work
The scope of work is determined by the nature of the matter and what is agreed regarding it.Depending on the engagement, the work may include studying documents, researching a legal issue, preparing an opinion or memorandum, drafting and reviewing documents, or taking legal or court action within the firm’s areas of practice.Agreeing on specific work does not mean the engagement automatically includes other work or procedures outside the scope of the agreement.
How Are Legal Fees Determined?
The nature of legal work varies from one matter to another, so this page does not show a single price for all cases, consultations or transactions.When the engagement is accepted, the scope of work, fees, rights and obligations are set out in the written agreement relating to the engagement.Some work may involve fees or expenses payable to other bodies that differ from the legal fees, depending on the nature of the required procedure.Confidentiality and Handling of Information
The firm handles information it receives in the course of its professional work in accordance with the legal and professional obligations relating to confidentiality.However, at the initial contact stage it is preferable not to send sensitive documents or data that are not necessary for the appointment request, until the appropriate procedures for handling the matter are completed.
What Can the Website Offer You?
The firm’s website provides information to help visitors learn about:- The firm and its official details.
- The team of lawyers, consultants and legal professionals.
- The legal service areas the firm provides.
- The firm’s branches, places of activity and contact details.
- Articles and general legal information published on the website.
- The appointment and contact policy and the general procedures for requesting an engagement.
General legal information published on the website does not represent a legal opinion tailored to a specific fact or dispute.Reading the content, using the website or sending a contact form does not on its own create a contractual or professional relationship with the firm.
Legal services · Our team · About us
About Dr. Sarhan & Dr. Said Al-Risi Law Firm & Legal Consultancy
Dr. Sarhan & Dr. Said Al-Risi Law Firm & Legal Consultancy is a civil law and legal consultancy firm registered in the Sultanate of Oman.Firm Details
Name: Dr. Sarhan & Dr. Said Al-Risi Law Firm & Legal ConsultancyName in English: DR.SARHAN AND DR. SAID AL RISI LAW FIRMRegistration No.: 374Commercial Registration: 1335487Head office: Al Udhaybah North, Wilayat of Bawshar, Muscat Governorate, Sultanate of OmanPlace of activity in North Al Batinah: Al Wuqaybah, Wilayat of Sohar, North Al Batinah Governorate, Sultanate of OmanPhone: +968 78437373WhatsApp: +968 78437373Email: info@lawfirmoman.com
Frequently Asked Questions About Appointments and Consultations
Does requesting an appointment mean the firm has accepted the case?
No. Requesting an appointment is an initial stage of contact. The engagement is accepted only after the necessary professional procedures are completed and the scope of work is agreed when the matter is accepted.Should I send all my documents at first contact?
Not necessarily. At the first stage it is preferable to send only the information needed to understand the nature of the request. The required documents can then be identified depending on the case.Why might the firm ask for the parties’ names before the case details?
Because identifying the parties may be necessary to check for a conflict of interest or professional impediment before accepting the engagement.When are fees agreed?
Fees and the scope of work are set when the engagement is accepted, under the written agreement relating to the work to be carried out.Is everything I discuss at the appointment part of the engagement?
Not necessarily. The scope of the engagement is defined by the work agreed upon, not merely by mentioning a topic during contact or a meeting.Do the articles on the website constitute legal advice?
No. Articles and information published on the website are general in nature and do not constitute a legal opinion tailored to the facts of a specific case.Does sending a WhatsApp message mean a lawyer has taken on the case?
No. WhatsApp is one of the channels for contacting the firm, and sending a message through it does not on its own mean the engagement has been accepted or the case taken on.How do I request an appointment?
You can contact the firm by phone or WhatsApp on +968 78437373, or by email info@lawfirmoman.com to request an appointment or ask about attending the office.Contact the Firm
To request an appointment or ask about attending the office, you can use the official contact channels.Please note that initial contact or sending documents does not constitute automatic acceptance of the engagement.
Page Information
This page aims to explain the general procedures for requesting appointments and accepting engagements at the firm, and the information on it does not constitute legal advice on a specific matter.
Privacy policy · Disclaimer · Legal services · Our team · Firm locations · Contact